Refund Policy

1. All Purchases Are Final

All payments to AutoClip are final and non-refundable. AutoClip delivers its value through processing credits, and those credits are made available to you immediately upon payment. Refunds are granted only in rare, exceptional circumstances, entirely at AutoClip's sole and final discretion.

Using any credits counts as using the service. Once credits from a billing period have been used — including generating clips, renders, downloads, or any other credit-consuming feature — that purchase is considered consumed and is not eligible for a refund.

There is no automatic entitlement to a refund under any circumstances, and approving one request does not obligate us to approve any other. Dissatisfaction with results, unused time remaining in a billing period, or forgetting to cancel are not grounds for a refund.

2. Exceptional Circumstances

If you believe your situation is genuinely exceptional — for example, a verified technical failure on our end that prevented you from using the service at all during the billing period — email us at management@autoclip.dev with your account email and a short note about what happened.

We review these requests promptly, but please understand that meeting a circumstance described here does not guarantee approval — every decision remains at AutoClip's sole discretion.

3. Cancellation

You may cancel at any time through your billing provider — no hoops, no retention gauntlet. Where you cancel depends on how you subscribed:

• Subscribed on the web (billed through Whop): open the Subscription page in your dashboard and follow the Manage your subscription on Whop link at the bottom, which takes you to your Whop orders, where you select the AutoClip subscription and choose “Cancel membership”.
• Subscribed in our iOS app (billed by Apple): tap Manage Subscription on the Billing screen in the app, or on your iPhone open Settings → Apple Account → Subscriptions → AutoClip.

Upon cancellation:

• Your subscription stays active until the end of your current billing period
• You will not be charged for any subsequent periods
• Cancellation does not issue a refund for the current period — the current period remains final under the policy above

4. Billing Errors

If you believe you were charged in error (for example, a duplicate charge), contact us at management@autoclip.dev and we'll investigate. Confirmed billing errors are always corrected — that is separate from the discretionary refund policy above.

5. Contact

Questions about billing, refunds, or your subscription can be directed to management@autoclip.dev. Subscription management (canceling, changing plans) is handled through your billing provider — Whop for subscriptions purchased on the web, the App Store for subscriptions purchased in our iOS app.