Refund and Cancellation Policy

1. General refund rule

Digital access and processing credits are made available when a purchase completes. Except where required by applicable law or a billing provider's rules, payments are generally final and we do not provide prorated refunds for unused time, unused credits, a change of mind, or forgetting to cancel. Using credits during a billing period is relevant to our review of a discretionary request but does not waive a legal right. We may consider exceptional circumstances, including a verified AutoClip failure that prevented meaningful use. Approval of one discretionary request does not guarantee approval of another.

2. Cancel future renewals

Cancel with the provider that billed you. Deleting the app, signing out, or stopping use does not by itself cancel a subscription.

• Web / Whop: open the Subscription page in your AutoClip dashboard, select Manage your subscription on Whop, then select the AutoClip order in Whop and choose Cancel membership.
• iOS / App Store: use Manage Subscription on the AutoClip Billing screen, or open iPhone Settings → Apple Account → Subscriptions → AutoClip.
• Android / Google Play: open Google Play → Payments & subscriptions → Subscriptions → AutoClip, or use Google Play subscriptions while signed in to the purchasing Google Account.

Once canceled, your paid access normally continues until the end of the current billing period and the provider should stop the next renewal. Cancel before renewal to avoid a new charge. Any trial or promotional offer follows the deadline shown when you accepted it. Check your provider confirmation and contact us if the renewal still appears active.

3. Request a refund or report a problem

• Web / Whop: email management@autoclip.dev with your account email, Whop order or receipt, purchase date, and reason. You may also use the billing support options in your Whop account.
• iOS / App Store: Apple decides App Store refund requests. Visit reportaproblem.apple.com, choose Request a refund, and select the AutoClip purchase. We can help investigate product issues, but cannot override Apple's refund decision.
• Android / Google Play: use the Google Play refund request flow or contact us with your order details. Google Play policies and applicable law determine eligibility and who can issue the refund.

If you were charged twice, charged after a confirmed cancellation, or do not recognize a charge, contact us promptly. We investigate billing errors separately from requests for a discretionary refund and correct confirmed errors through the appropriate provider.

4. Credits, access, and account deletion

Cancellation does not automatically restore credits already used or refund the current period. Credits are not redeemable for cash except where law requires. If a processing operation fails, the product may restore the credits used for that operation under its stated feature rules. If a payment is refunded or reversed, related plan access and unused credits may be removed. Export any content you need before deleting your account. Account deletion and subscription cancellation are separate actions; confirm the billing provider has canceled future renewals.

5. Legal rights and changes

Nothing here limits non-waivable rights, including rights for defective services, unauthorized charges, or a statutory withdrawal or refund period where one applies. Store purchases may have additional country-specific protections. We may update this policy for future purchases and will post a new date and give any notice required by law. For help, email management@autoclip.dev. See also our Terms of Service.